Customer Testimonials
Excellent service, with a positive attitude! Thank you.
Very pleasant and knowledgeable service people - it was quick & easy to schedule my appointment.
Jon is terrific to talk with, great communication and very detailed. Thank you
Absolutely great experience from start to finish of ordering and buying a new car. Communication is great about timeline and anything else that came up. Specifically, the sales person Austin and Eric in finance was great dealing with! Best dealership experience you can ask for!
Friendly, polite staff. Clean comfortable waiting area. Thorough service.
Got my first oil change on my new Bronco. Service guy was very helpful and explained all they would do. 5 stars from me.
Fast courteous service. Reputable.
My car smelled like gas. The service department found a line had worn through. It didn't take long at all to diagnose. The problem was fixed in a timely manner. Even though the part took a bit to ship. Once it arrived it was done that day. The entire staff is very friendly, knowledgeable and very professional. Hopefully I don't need them again. But if I do, I will go nowhere else. Thanks to everyone involved in my service.
Great team at Brenengen! I love the truck and believe i got a great price. Thank you Layne.
Super!
Great personable staff!
Great customer service!!
Service department has taken care of any issues weve had on our vehicles.
John Olson is very polite, professional and an excellent service writer. Thumbs up on the cleanliness of the facility. Makes one feel there will be care used when work is being done on my vehicle.
I bought both of my vehicles from them and every time I bring them in for anything the service is always top notch. A+
Very prompt and professional
Very good car buying experience. Austin (sales) and Eric (finance) were awesome. We’ll be back when we need to add to our fleet!
My vehicle needed the oil pan and seal replaced and the service team made sure everything was take care of and done correctly.
Excellent service with professional personnel. Thank you again and see you on my next visit.
Got me in on short notice and were very pleasant and professional.
Lacey was great👍🏼
Laney work great with us and made the deal. Everything went smoothly and we're so happy 😁.
Austin, our salesperson was very helpful from his first contact. Eric in Finance was excellent! We drove over 2 hours to pick up our vehicle and we totally enjoyed our experience! Customer m e service A1!!
Very good service
Thank you for helping me find the perfect truck for my husband. You did a great job explaining all the features and benefits of all the different trucks in stock. Even though it got late in the day you never rushed the transaction.
Service time went quite a bit over due to all technicians being called into an unexpected meeting. Laci the Service Advisor went to bat for all of us customers left at their mercy. She talked to the manager and got us a 10% discount to compensate us for our extended waiting time. It was actually a very pleasant experience waiting as Laci was so engaging and constantly keeping us up to date on timeline. Would highly recommend Brenengens Ford in Sparta WI.
Very kind detailed and a nice place to work while I wait.
Honestly, the best customer service I have ever had at an auto dealership. The woman at the counter, I believe her name was Lacy, helped me with picking the correct oil for my oil change. I literally know nothing about the right products to use. She was so kind and helpful. That was so nice. I will definitely go back there for my auto needs. I didn't feel like I was being sold things my vehicle didn't really need.
Excellent,quick service and extremely professional with both front desk men
Friendly staff and quick to respond.
Amazing staff. Answered all our questions. Made buying a new car easy.
Very friendly and very fast. Thank You
They were very helpful and efficient!!
Great customer service!
They r very nice and work with to help in any way possible
Very friendly service. Ran on time with appointment and cost was what was quoted.
Connor was great to work with. He helped us get into the truck and have exactly what we wanted done to it. Highly recommend using Brenengen Sparta Ford for your next vehicle purchase.
They did a great job amd was very profesional at what they do. I highly recommend jason leis at sparta brenengen ford. Thank you for your help.
Austin was awesome! Would deal with again! Austin went above and beyond to make us comfortable with our purchase.
We contacted Sparta ford asking about a 2014 Ford Escape and we’re put in contact with Austin and he was awesome to work with right through the buying process. He was willing to work with through the whole thing. We drove 4.5 hours to purchase that particular vehicle!
Very friendly professional. Got in on a whim they helped me big time. Nice clean facility.
Called twice, finally able to get an appointment set up for safety recalls the 3rd time. Service advisor was able to stay a little late so I was able to talk to him in person and pick my truck up
Recall
I got scheduled the same day I called about my ‘98 Expedition, problem was diagnosed and repaired within a few hours. Could not ask for better service.
Very friendly and prompt service